More information about cookies

All about cookies

What is a cookie?

A cookie is a harmless text file that is stored in your browser when you visit almost any website. They are very useful because it enables a user to be recognized the next time you visit a webpage. Although many people do not know, cookies have been used since 20 years ago, when the first browser for the World Wide Web started to function.

What is NOT a cookie?

It is not a virus or a Trojan or a worm, or spam. It is not spyware nor does it opens pop-up windows.

What kind of information stores a cookie?

Cookies do not usually store sensitive or personally information such as credit card or bank account details, photographs, your identity card number, personal information, etc. The stored data are technical or about personal preferences, personalized content, etc.

The web server does not associate you as a user, they only associate your web browser. In fact, if you usually browse with Internet Explorer and try browsing the

same web with Firefox or Chrome, you will see that the web does not realize that you are the same user, because it really is partnering with the browser, not the user.

What kind of cookies exist?

  • Technical Cookies: those are the most basic type of cookies and, among other things, can recognise when you are navigating as a human or as an automated application, when it is an anonymous user or a registered user that navigates, and allow the basic tasks for the operation of any dynamic web.
  • Analytical Cookies: they collect information on the type of navigation that is being performed, the most used sections, reference numbers, time slot of use, language, etc.
  • Advertising Cookies: they show advertising based on your browsing, your country of origin, language, etc.

What are your site cookies and third party cookies?

Your site cookies are those generated by the page you are visiting and third-party cookies are the ones generated by the internal or external providers such as Facebook, Twitter, Google, etc.

What happens if I dissable cookies?

To understand the extent you may have to disable cookies we show some examples:

  • You cannot share content from that page on Facebook, Twitter or any other social network.
  • The website will not adapt their content to your personal preferences, as often happens in the online stores.
  • You cannot access the personal area of the web, such as My Account, or My profile or My orders.
  • Online shopping: It will be impossible to make purchases online, will be calling or visiting the physical store if you have one.
  • It will not be possible to customize your geographic preferences as time zone, currency or language.
  • The website will not perform web analytics on visitors and web traffic, making it difficult to be competitive anywhere.
  • You may not be able to write in the blog, you cannot upload photos, post comments, value or rate content. The web may not know whether you are a human or an automated application that publishes spam.
  • The website cannot show targeted advertisements, this will reduce the website’s advertising revenue.
  • You won’t be able to use any social networks, because all social networks use cookies.

Can I delete cookies?

Yes, you can delete and also block them, for all websites or for a specific domain.

To remove cookies from a website you should go to your browser settings where you will find the associated domain and proceed to eliminate its cookies.

Here is how to access to a particular cookie in Chrome browser. Note: These steps may vary depending on the browser version:

  1. Select Settings or Preferences using the File menu or by clicking the icon of customization that appears top right.
  2. You will see different sections, click ‘Show Advanced settings’.
  3. In the “Privacy” section, click the Content Settings buttons.
  4. Select “All cookies and site data”.
  5. It will show a list with all sorted cookies per domain. To make it easier to find the cookies of a specific domain partially or fully enter the address in the search field cookies.
  6. To delete a specific cookie from the requested web, select it and click the X to proceed with removal.

To access the cookie settings in Internet Explorer follow those steps (they may vary depending on the version of the browser):

  1. Go to Tools in the menu bar and then click on “Internet Options”.
  2. Click the “Privacy” tab.
  3. Move the slider to adjust the level of privacy you want.

To access the settings of Firefox browser cookies follow these steps (may vary depending on the version of the browser):

  1. Go to “Options” or “Preferences” from the menu bar/ for your operating system.
  2. Click on “Privacy” tab.
  3. From the drop-down menu of the ‘History’ section, select ‘Use custom settings for history’.
  4. It will show cookie preferences options, click the ‘Accept cookies’ option, to enable or disable them.

To access the settings of the Safari browser cookies OSX follow those steps (they may vary depending on the browser version):

  1. Scroll down to “Settings”, then “Privacy”.
  2. Select ‘Block cookies’ to allow or block cookies according to your preferences.

To access the cookie settings of the Safari browser for iOS follow those steps (they may vary depending on the browser version):

  1. Go to “Settings”, then “Safari”.
  2. Go to “Privacy & Security” and select “Block cookies” to manage cookies according to your preferences.

To access the browser cookie settings for Android devices follow those steps (they may vary depending on the version of the browser):

  1. Open the browser and in the Menu button, select Settings.
  2. Go to “Security & Privacy”, and check the ‘Accept cookies’ option to enable or to block cookies select or clear the check box.

To access the browser cookie settings for Windows Phone devices follow those steps (they may vary depending on the version of the browser):

  1. Open Internet Explorer, go to “More”, and from the drop-down list select “Settings”.
  2. Check “Allow cookies” option to enable or disable cookies.